1. An overview of data protection
The following information gives a simple overview of what happens to your personal information when you visit our website. Personal data is any data with which you could be personally identified. Detailed information on the subject of data privacy can be found below in our Data Privacy Statement.
Data collection on our website
Who is responsible for data collection on this website?
The data collected on this website is processed by the website operator whose contact details can be found in the required Legal Notice on this website.
How do we collect your data?
Some data is collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data is collected automatically by our IT systems when you visit the website. This data is primarily technical data (e.g. browser, operating system or time you accessed the page). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the site.
What rights do you have regarding your data?
You have the right at all times and at no charge to request information about your stored personal data, its origin, its recipients, and the purpose of its collection. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice (Imprint) if you have further questions about the issue of data privacy. You may also file a complaint with the competent regulatory authorities.
Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please see the section “Right to restriction of data processing” below in this Data Privacy Statement.
Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily using cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Details can be found below in the this Data Privacy Statement.
You can object to this analysis. We inform you below about how to exercise your options in this regard.
2. General information and mandatory information
The operators of these Web pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data privacy regulations and this Data Privacy Statement.
When you use this website, various pieces of personal data are collected. Personal data is data with which you could be personally identified. This Data Privacy Statement explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please be aware that there may be security risks when data is transmitted over the Internet (e.g. in e-mail communications). The complete protection of data from access by third parties is not possible.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Messe Frankfurt Exhibition GmbH
60327 Frankfurt am Main
Tel.: +49 69 75 75-0
The responsible body is the natural person or legal entity that alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time. An e-mail making this request is sufficient. The legality of the data processing performed before we received your request is unaffected.
Right to object to data collection in special cases and to direct advertising (Art. 21 of the GDPR)
If data processing is carried out on the basis of Art. 6 (1) (e) or (f) of the GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The legal basis on which any processing is based is explained in this Data Privacy Statement. If you lodge an objection, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Art. 21 (1) of the GDPR).
If your personal data is processed for direct advertising purposes, you have the right to object at any time to the processing of your personal data for the purposes of such advertising. This also applies to profiling insofar as it is related to such direct advertising. If you object, your personal data will then no longer be used for the purposes of direct advertising (objection pursuant to Art. 21 (2) of the GDPR).
Right to file complaints with regulatory authorities
If there has been a breach of the GDPR, the data subject may file a complaint with a regulatory authority, in particular in the member state of their habitual residence, workplace or the place of alleged infringement. The right of appeal exists without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have any data that we automatically process based on your consent or in fulfilment of a contract delivered to you or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done insofar as this is technically feasible.
SSL / TLS encryption
This website uses SSL / TLS encryption for security reasons and to protect the transfer of confidential content, e.g. orders or enquiries that you send to us as the website operator. You can recognise an encrypted connection because the address line of your browser changes from “http://” to “https://” and a lock icon appears on your browser line.
When SSL / TLS encryption is enabled, the data you send to us cannot be read by third parties.
Information, blocking, deletion and correction
Within the framework of the applicable statutory provisions, you have the right at any time and free of charge to be provided with information about your stored personal data as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in the legal notice (Imprint) if you have further questions about the issue of personal data.
Right to restriction of data processing
You have the right to demand the restriction of the processing of your personal data. You can contact us at any time regarding this issue using the address given in the legal notice (Imprint). The right to restriction of data processing exists in the following circumstances:
- Where you contest the accuracy of your personal data stored by us. We normally require time to verify this. During this verification period, you have the right to demand the restriction of the processing of your personal data.
- Where the processing of your personal data is/was unlawful, you can demand the restriction of its use instead of its deletion.
- Where we no longer need the personal data, but you require it for the establishment, exercise or defence of legal claims, you can demand the restriction of the processing of your personal data instead of its deletion.
- Where you have lodged an objection pursuant to Article 21 (1) of the GDPR, your rights and our rights will need to be weighed against each other. Until it has been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data – with the exception of its storage – may be processed only subject to your consent or for the establishment, exercise or defence of legal claims or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state.
Objection to advertising e-mails
Contact details are published on our website to conform with German Internet regulations. The use of such details for the transmission of unsolicited advertisements and information material is herewith expressly prohibited. The operator of these pages reserves the right to take legal action in the case of the unsolicited sending of advertising information, such as spam e-mails.
3. Data Protection Officer
Statutory Data Protection Officer
We have appointed a Data Protection Officer for our company.
Messe Frankfurt GmbH
60327 Frankfurt am Main
Tel.: +49 69 75 75 53 35
4. Data collection on our website
These web pages make some use of “cookies”. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, more effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.
Most of the cookies we use are “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognise your browser when you next visit.
You can configure your browser so as to be informed about the placement of cookies, to decide to accept these on a case-by-case basis, to accept them in certain cases, to completely exclude them or to automatically delete the cookies when you close the browser. Disabling cookies may impair the functionality of this website.
Cookies that are required for the performance of the electronic communication or to provide certain functions you want to use (e.g. shopping cart function), are stored on the basis of Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the error-free and optimised provision of its services. The storage of other cookies (e.g. cookies for the analysis of your browsing behaviour) is discussed elsewhere in this Data Privacy Statement.
Country and language
This website compares your IP address with a “GeoIP” database to identify your national location. This information and the language settings of your browser are queried in order to display our pages in the language you presumably prefer on your first visit to our site since the start of your browser session or since your browser data was deleted.
Once your preferred language has been identified in this way, it is stored using a session cookie. This information is automatically deleted at the end of your browser session. As described above, you can refuse to accept cookies by configuring your browser settings accordingly.
Server log files
The provider of these Web pages automatically collects and stores data in server log files, which your browser automatically sends to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of server request
- IP address
This data is not merged with any other data sources.
The data is collected on the basis of Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in the error-free display and optimisation of its website. Server log files need to be collected for this purpose.
5. Social media
Social media plugins with Shariff
Our pages use plugins from social media (e.g. Facebook, Twitter, Google+, Instagram, Pinterest, XING, LinkedIn, Tumblr).
You can usually recognise the plugins by their social media logos. To safeguard data protection on our website, we only use these plugins in conjunction with the “Shariff” solution. This application prevents the plugins on our website from transferring data to the respective provider when you first access the site.
Direct connection to the server of the provider is established only when you activate the plugin by clicking the relevant button (giving consent). As soon as you activate the plugin, the provider receives the information that you have visited our site with your IP address. If you are logged into your social media account (e.g. Facebook) at the same time, the provider can assign your visit to our website to your user account.
Activating the plugin constitutes consent within the meaning of Art. 6 (1) (a) of the GDPR. You can revoke this consent at any time with effect for the future.
6. Analysis tools and advertising
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Google Analytics uses “cookies”. These are text files which are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of the website is normally transmitted to and stored by Google on servers in the United States.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour to optimise both its web presence and its advertising.
We have activated the IP anonymisation feature on this website. This means that within the member states of the European Union or other parties to the Agreement on the European Economic Area your IP address is truncated by Google prior to transmission to the United States. Only in exceptional cases is the whole IP address first transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services to the website operator relating to website activity and internet usage. The IP address transferred by your browser within the scope of Google Analytics will not be combined with any other data held by Google.
You can prevent the storage of cookies by selecting the appropriate settings on your browser software. However, we would like to point out that if you do so, it may not be possible for you to make use of the full scope of all this website’s functions. You can also prevent the data generated by the cookie and related to your usage of this website (including your IP address) from being conveyed to and processed by Google by downloading and installing a browser plug-in available through the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking the following link. An opt-out cookie will be set on the computer, which prevents the collection of your data when visiting this website in future: Disable Google Analytics.
More information about the handling of user data by Google Analytics can be found in the Google Data Privacy Statement: https://support.google.com/analytics/answer/6004245?hl=en.
Google Analytics demographics
This website uses the Demographics function of Google Analytics, which enables reports to be generated containing information about the age, gender and interests of website visitors. This data comes from interest-based advertising by Google as well as from visitor data from third-party providers. This data cannot be assigned to a particular person. You can disable this function at any time with the ads settings in your Google account or generally prohibit the collection of your data by Google Analytics, as described in the “Objection to data collection” section.
Google AdWords and Google Conversion-Tracking
This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
As part of Google AdWords, we use “conversion tracking”. When you click on an ad shown by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and we can tell that the user clicked on the ad and was forwarded to that page.
Each Google AdWords advertiser has a different cookie. Cookies cannot be tracked using the website of an AdWords customer. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can easily opt out of this by disabling the Google Conversion Tracking cookie by changing your browser settings. You will then not be included in the conversion tracking statistics.
The storage of conversion cookies and the use of this tracking tool are based on Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour to optimise both its web presence and its advertising.
You can configure your browser so as to be informed about the placement of cookies, to decide to accept them on a case-by-case basis, to accept them in certain cases, to completely exclude them or to automatically delete the cookies when you close the browser. Disabling cookies may impair the functionality of this website.
Our website uses Pixel from Facebook for conversion measurement. The provider is Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
This is used to track the behaviour of website visitors after they have clicked a Facebook ad and been redirected to the provider’s website. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes, and future ad campaigns to be optimised.
The data collected is anonymous to us as the operator of this website; we are unable to gain any information regarding the identity of users. The data is, however, stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Policy. This enables Facebook to place ads on Facebook pages as well as outside of Facebook’s own presence. This usage of the data cannot be influenced by us as website operator.
The use of Facebook Pixel is based on Art. 6 (1) (f) of the GDPR. The website operator has a legitimate interest in effective advertising measures, including social media.
Please refer to Facebook’s data protection notices for more information on protecting your privacy: https://www.facebook.com/about/privacy/.
You can also disable the “Custom Audiences” remarketing function in the ad settings at https://www.facebook.com/ads/preferences/entry_product=ad_settings_screen. To do so, you must be logged into your Facebook account.
If you do not have a Facebook account, you can disable Facebook’s usage-based advertising on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/uk/your-ad-choices/.
(As of 11/2019)